Please read these Terms & Conditions carefully before using tristarengg.co.in. By accessing or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing, or using the website tristarengg.co.in ("Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy.

If you do not agree with any part of these Terms, please discontinue use of this Website immediately.

These Terms constitute a legally binding agreement between you ("User") and Tristar Engineering & Chemical Company ("Company", "we", "us", "our"), registered at W-41 B, Rabale MIDC Rd, Navi Mumbai, Maharashtra 400701, India.

2. Services Offered

Tristar Engineering & Chemical Company provides the following industrial services across India:

  • Diesel Tank Cleaning Services
  • Petrol Tank Cleaning Services
  • Hydrocarbon Tank Cleaning Services
  • Robotic No-Man Entry Tank Cleaning
  • Underground Tank Cleaning Services
  • Fuel Filtration and Polishing Services
  • Tank Leak Testing and Tank Thickness Testing
  • Industrial RO Systems and Water Purification
  • Floating Suction Units for Petroleum Tanks
  • Industrial Filters, Strainers, and Heaters

All service engagements are governed by separate written service agreements or purchase orders executed between the Company and the client. These Terms apply to use of the Website and general enquiries only.

3. Permitted Use of Website

3.1 Authorised Use

You may use this Website solely for lawful purposes and in accordance with these Terms. Permitted uses include:

  • Browsing information about our services, products, and company
  • Submitting genuine enquiries via our contact form
  • Reading our blog articles and industry resources
  • Downloading publicly available content for personal, non-commercial reference

3.2 Prohibited Use

You must not use this Website to:

  • Engage in any unlawful, fraudulent, or harmful activity
  • Submit false, misleading, or defamatory information via our contact form
  • Attempt to gain unauthorised access to our systems or servers
  • Transmit viruses, malware, or any other malicious code
  • Reproduce, copy, sell, or exploit any Website content for commercial purposes without prior written consent
  • Use automated tools (bots, scrapers) to access or extract data from the Website
  • Impersonate Tristar Engineering or any of its employees or representatives

4. Intellectual Property Rights

All content on this Website — including but not limited to text, graphics, logos, images, icons, product descriptions, blog articles, and code — is the exclusive property of Tristar Engineering & Chemical Company or its licensors and is protected under the Copyright Act, 1957 of India and applicable international intellectual property laws.

You may not reproduce, republish, distribute, modify, create derivative works of, or commercially exploit any Website content without prior written permission from the Company.

The Tristar Engineering name, logo, and service marks are proprietary to the Company. Unauthorised use of these marks is strictly prohibited.

5. Enquiries, Quotations & Contracts

Submitting an enquiry through our Website contact form does not constitute a binding contract or guarantee of service availability, pricing, or timelines.

All service quotations issued by Tristar Engineering are:

  • Valid for 30 days from the date of issue, unless otherwise stated in writing
  • Subject to site inspection and assessment before final confirmation
  • Exclusive of applicable taxes (GST) unless explicitly stated
  • Subject to change based on scope variations, material costs, or site conditions

A binding service agreement is only formed upon the issuance of a formal Purchase Order accepted by the Company in writing.

6. Disclaimers & Warranties

This Website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or timeliness of information
  • Uninterrupted or error-free operation of the Website

While we strive to ensure all service descriptions and technical information are accurate, they are provided for general guidance only. Actual service scope, specifications, and outcomes are defined in individual service agreements.

We are not liable for any third-party content, websites linked from our site, or information provided by users in form submissions.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Tristar Engineering & Chemical Company shall not be liable for:

  • Any indirect, incidental, consequential, or special damages arising from use of or inability to use this Website
  • Loss of data, revenue, profits, or business opportunity resulting from Website use
  • Errors, inaccuracies, or omissions in Website content
  • Unauthorised access to or alteration of your data or transmissions
  • Any force majeure events including natural disasters, strikes, or government action

Our total liability for any claim arising from use of this Website shall not exceed INR 10,000 (Ten Thousand Rupees) or the amount paid by you for specific services, whichever is lower.

8. Contact Form Use & Communications

By submitting our contact form, you agree that:

  • The information you provide is truthful, accurate, and complete
  • You consent to Tristar Engineering contacting you at the details provided to respond to your enquiry
  • Your submission data will be processed as described in our Privacy Policy
  • We may follow up via phone or email regarding your enquiry and related services

We do not send unsolicited marketing communications. You may opt out of any communications at any time by emailing services@tristarengg.co.in.

9. Third-Party Links & Platforms

Our Website contains links to third-party platforms including Google Maps, LinkedIn, Facebook, YouTube, WhatsApp, Instagram, and X (Twitter). These links are provided for convenience only.

We have no control over the content, availability, or privacy practices of these third-party sites. Visiting external links is entirely at your own risk and subject to the terms and privacy policies of those third parties.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, including but not limited to:

  • The Information Technology Act, 2000 and its amendments
  • The Digital Personal Data Protection Act, 2023
  • The Indian Contract Act, 1872
  • The Consumer Protection Act, 2019

Any disputes arising from or related to these Terms, the Website, or our services shall be subject to the exclusive jurisdiction of the courts of Navi Mumbai, Maharashtra, India.

Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation or mediation for a period of 30 days.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tristar Engineering & Chemical Company, its directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use or misuse of the Website
  • Your violation of these Terms
  • Your violation of any applicable law or third-party rights
  • Any false or misleading information submitted by you via the Website

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time to reflect changes in our operations, services, or applicable laws. The revised Terms will be posted on this page with an updated "Last Updated" date.

Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically.

13. Contact Information

For any questions, concerns, or queries related to these Terms & Conditions, please contact us: